Privacy Policy for Sai Thai Massage

At Sai Thai Massage, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or engage with our services.

By accessing our website or receiving our services, you consent to the practices described in this policy.

 

1. Information We Collect

1.1 Personal Information

We may collect personal information when you:

  • Book appointments or consultations online, by phone, or in person

  • Contact us via email, WhatsApp, or phone

  • Subscribe to our newsletters, promotions, or updates

This information may include:

  • Name, email address, and phone number

  • Appointment and treatment details

  • Payment or billing information

  • Preferences for massage or wellness services

1.2 Non-Personal Information

We may automatically collect non-identifiable data, including:

  • IP address and browser type

  • Device and operating system

  • Pages visited and time spent on our website

  • Interactions with website features

This information helps us improve our website, services, and user experience.

 

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage appointments

  • Provide personalized massage and wellness services

  • Communicate with you about your treatments, appointments, or inquiries

  • Send promotions, updates, or wellness tips (you may opt out at any time)

  • Improve our website, services, and overall client experience

  • Comply with legal and regulatory requirements

Non-personal information is used for website analytics and service improvement.

 

3. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information only if:

  • Required by law or legal authorities

  • Necessary to provide requested services, including third-party partners assisting in service delivery

  • Trusted service providers help operate the website or support our services, under strict confidentiality agreements

  • Needed to protect the rights, property, or safety of our clients, staff, or others

 

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to maintain high security standards, no system is completely secure. You are responsible for maintaining the confidentiality of your contact information and any online account credentials.

 

5. Cookies

Our website may use cookies or similar technologies to enhance user experience. You can disable cookies in your browser settings, though this may affect certain website features.

 

6. Your Rights

You have the right to:

  • Access your personal information

  • Correct any inaccurate information

  • Request deletion of your information where legally permissible

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page. Continued use of our website or services indicates acceptance of the revised policy.

 

9. Contact Us

For any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

Sai Thai Massage
Phone: 010 312 5068
Email: info@saithaimassage.co.za
Address: 1 Liebenberg Road, Noordwyk, Midrand, South Africa